Returns and Refunds

Every piece we sell is chosen by hand, and we want you to be happy with what arrives. If something is not right, here is how we put it right.

Returning an order

You have 14 days from the day your order is delivered to request a return. The piece needs to come back to us in the same condition it arrived in, with its original packaging intact. Return shipping is paid by the customer.

Once the piece reaches us and we have checked it over, we will issue your refund to the original payment method.

If your order arrives damaged

Sacred art deserves to arrive intact. If your piece is damaged in transit, please contact us as soon as you notice it, with photographs if you are able to send them. We will arrange either a replacement or a full refund, whichever you would prefer. You will not be asked to pay return shipping on a piece that arrived damaged.

How to start a return

Email us at yasinartcom@gmail.com with your order number and a short note about what you would like to do. We read every message ourselves, and we will reply with the next steps.

Commissioned and bespoke work

Pieces commissioned specially for you are made to your brief by the artist, so they cannot be returned unless they arrive damaged or differ from what was agreed. We will always talk a commission through with you carefully before any work begins.